All FAQ
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Q1 What modes of transportation does your company provide?
We offer ocean, air, and inland transportation services, including Full Container Load (FCL), Less than Container Load (LCL), trucking, and container trucking, to meet various cargo volume and transit time requirements.
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Q2: How long does cargo transportation take?
Transit time varies depending on the mode of transportation, the origin and destination, and the selected routes. Ocean freight typically takes several weeks, while air freight can be completed within a few days. Inland transportation time depends on the travel distance. We can assist in planning the most efficient transit solution to meet your requirements. -
Q3: Do you provide customs clearance services?
Yes, we offer professional customs clearance services, including general import and export clearance, transshipment clearance, duty-free cargo handling, special cargo processing, and comprehensive document review to ensure smooth customs procedures. -
Q4: How can I track the status of my shipment?
Customers can monitor shipment progress through the transportation status updates we provide, ensuring full visibility and traceability throughout the logistics process. -
Q5: Is cargo insured during transportation?
We offer cargo insurance services, allowing customers to select coverage options based on their needs to protect against risks during transportation. -
Q6: What warehousing service options do you offer?
We provide a range of warehousing services, including general warehousing, bonded warehouse facilities, cargo sorting,
packing, labeling, and secondary processing. All services can be customized to meet our clients’ specific requirements. -
Q7: Do you handle special cargo shipments?
Yes, we handle a wide range of special cargo, including oversized equipment, dangerous goods, temperature-controlled shipments, and sensitive items. All shipments are managed in strict compliance with relevant regulations and handled by our professional operations team. -
Q8: How can I obtain a quotation or inquire about your services?
Customers may submit cargo details via our website contact form, email, or telephone. Based on their requirements, we will provide a professional quotation and tailored transportation solutions.